FAQs
How has COVID-19 impacted Southern Sky Home?
1 – Shipping Delays: Global shipping volume has increased during the COVID-19 pandemic and has put a strain on the world’s ports and logistics networks. Bottlenecks are occurring at…
Is it possible to purchase Southern Sky Home products online?
Southern Sky Home products are sold through authorized dealers only. However, many ofour retailers do provide online ordering through their websites, for customers within theirservice areas only. We strongly…
Can I get a Southern Sky Home catalog?
We have moved away from printed catalogs due to the current trend to place orders online.Printed catalogs become outdated very quickly and our website is updated on a regular…
Where can I buy Southern Sky Home?
Contact us at info@southernskyhome.com for the…
Can I buy Southern Sky Home directly from the factory?
No, we encourage you shop with our retail partners to ensure that you enjoy an excellentshopping experience, affordable pricing and exceptional after the sale service. Contact us atinfo@southernskyhome.com for…
Where can I get pricing for Southern Sky Home?
Your local Southern Sky Home dealer will be happy to provide you with complete pricinginformation, including special promotions and in-store discounts. To get pricing informationfrom the retailer nearest you…
Are your products inspected at the factory before shipping?
All Southern Sky Home proprietary products are carefully inspected at our factory by a third-party inspection company to ensure product construction meets our requirements, the finishcomplies with our counter…
What is the Shipping Lead Time for My Orders?
Once your order is confirmed, account status, and payment method are verified, in stockproduct will ship within 3 – 5 business days. New or out-of-stock product require longer leadtime.…
How are products shipped?
Our furniture typically ships floor load via LTL carriers. *We must be notified in advance ofany special delivery requirements (e.g., lift gate service, delivery appointment, etc.) as additionalcharges will…
Does Southern Sky Home have a warranty on its products?
Southern Sky Home warrants its products against defects in materials and workmanship for aperiod of one year from the date of the original purchase. For products which Southern SkyHome…
Are container orders, shipped products, or products in shipping allowed to be canceled?
Cancellations will not be accepted after the order has been entered into production or in theshipping process. Order Acknowledgements…